Recent Posts
Top Interpower® Customer Service Questions of 2024
Posted on 1/29/25 12:14 PM
Hospital-grade Filtered Module Issue? Q: We bought module 83545020 from you to replace a broken one we purchased from a different vendor. We have installed it, but it’s not getting any current. Is the module bad, or are we doing something wrong?
Topics: product design, modules, power cord, EMI, safety, international power components, product development, frequently asked questions, technical-support
Interpower Technical Support Series: Customer Questions for Dan Ford, Interpower Technical Support Specialist
Posted on 8/21/23 9:48 AM
Universal Jumper Cord Set/Appliance Couplers Q: Our company spec sheet shows the cable we’ve been using is rated at 10A. However, the cable we received is rated “12A.” If the cable is rated at 10A, and one of the two connectors is rated at 10A but the other connector is rated at 12A, we don’t want people thinking it’s ok to run 11A of current through a 10A cable. The temperature rating is also different. Could you clarify these differences?
Topics: product design, Jumper Cords, hospital-grade cords, technical-support